Royal Mail – For all small items to UK and International
DHL – UPS – Parcelforce – For large parcels to UK Mainland and some outlying isles
DHL – UPS – For parcels to Outlying Isles of the UK and International Destinations
We always endeavour to ship your order as quickly and safely as possible, using the most appropriate shipping method.
Please be aware there can be delays caused by the all sorts of things but not limited to weather/shipping courier/postal networks, customs charges or customs clearance, or delays in the manufacture of parts from suppliers.
Please note that we are also obliged to quote the correct cost on any customs documents, and it is an offence for us to do otherwise, please do not ask. We must also do this to ensure that your item is accurately insured against loss or damage. All customs costs are to be met by the buyer if in doubt you should check with your local customs office for import fees and charges of the parts you intend on buying.
Parts which exceed the courier’s standard weight or size limits may incur additional costs, we will advise as soon as possible if this is the case.
Your order will be updated with the shipping company and tracking information as soon as it is dispatched, to check the status of your delivery see your ‘my account’ page, or if you checked out as a guest, please use the chat system and we can check. If you already know the tracking number you can track it via our partner sites below.
If you can’t find the info you require or have any questions re the above, please use the chat system or contact us page and we will assist you at once.
Free Gift For You, From Us, on all purchases £50+
(Add parts worth £50 or more to basket, Free Gift option will then become available.) Select which gift you prefer and it will be added to your order. Gift choices subject to availability.
example of free gifts you can choose
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Finance
(UK Residents Only, more countries coming soon)
0% Finance Now Available on purchases over £250
Try the finance calculator on product pages next to the price (shows on items above £250)
Your Guide To Interest Free Finance
We pride ourselves on ensuring our payment options are industry leading and the best you’ll find.
With 0% finance now available you can get a decision in 30 seconds!
Get the Parts you want now, Pay later In Instalments – Flexible Payments with Divido
We offer a range of attractive finance packages, on purchases over £250, such as 0% over 6 or 10 months and 12.9% or 15.9% over 12, 24, 36, 48 or 60 months through our finance partner Divido
The application process is simple, takes around 5 minutes for you to complete, is carried out online with a decision made within 30 seconds of completion.
If you decide to take advantage of our instalment plans, here’s a quick guide to everything you’ll need to know.
EXAMPLES
Representative Example 0%
Purchase price
£1,000
Total Payable
£1,000
Deposit
£100
Duration
10 months
Amount of credit
£900
Interest rate
0%
Payments
£90 p/m
0.00% APR Representative
Cost of credit £0.00
Representative Example 12.9%
Purchase price
£1,000
Total Payable
£1,118.81
Deposit
£100
Duration
24 months
Amount of credit
£900
Interest rate
12.90%
Payments
£42.45 p/m
12.9% APR Representative
Cost of credit £118.81
Whether you’ve been looking to mod your vehicle with one of our performance modifications, or to give your car that low look you’ve been craving, one of our Air Lift suspension kits, why not make budgeting for it a little more flexible
For example, you could purchase an Air Lift suspension kit (VW Golf MK7 GTI R Air Lift 3H 3/8″ Air Ride Management + Front & Rear Performance Suspension Bags Shocks Kit) costing £3,969.97 on one of the following options:
10% deposit £397 and credit arranged on the balance of £3,572,97
£357.30 per month for 10 months at 0% Interest – total payable £3,969.97
£317.98 per month for 12 months at 12.9% Interest – total payable £4,210.36
£79.83 per month for 60 months at 12.9% Interest – total payable £5.186.85
Who is Eligible for Finance?
Applying for an instalment plan is similar to applying for a new credit card. The details you provide are checked against public registers, such as credit-rating agencies. To increase the chances of acceptance, ideally, you will have a good credit history – (no late payments, CCJ’s, etc) – and meet the following minimum criteria:
Be a UK resident
Be over 18 years of age
Have 3 years of UK address history
Be working at least 16 hours per week
Have a valid phone number and email address
Delivery address must be to the address you put on your finance application (billing address).
How Do I Apply?
Click the Divido box at the checkout when presented with your payment options
You’ll see the logo on product pages next to the Price, click it to view the available plans for the product.
Add the item to your basket
Visit the checkout, enter your billing & shipping address
Select Divido as the payment option and confirm your chosen plan.
You will then be transferred to Divido’s website to complete the 5 minute application and you’ll get a decision within 30 seconds!.
If you’re application is approved, your order will begin processing and your order will then ship and be delivered to you once your deposit has been paid and your credit application signed.
We offer a easy returns policy
Returns
Easy as …..1, 2, 3
1. In the first instance of any problems or to request a return, please contact a staff member, via email or live chat so we can advise the procedure to follow.
Please inform us within 14 days of receipt of goods of any intentions to return a part/s, parts must be returned to us within 30 days from the day of receipt, any returns after this time may not be accepted or will be at our discretion.
2. If a return is required we ask that parts are returned, in an unused/unfitted condition, in the original packaging. They must reach back to us in a new and re-saleable condition, or exactly as sent/received. The only exception to this is for parts damaged on arrival, which must be reported to us within 24 hours of receipt.
3. Return the goods to the address provided on your invoice, your refund or replacement will be processed within 2 working days of receipt.
All return postage is to be met by the buyer, unless we have made a mistake or there is a fault with the part, then we are happy to cover postage on a like for like postage service. i.e. the same service as we sent the parts to you.
