Website Privacy Policy

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy, furthermore employs a full SSL Security Certificate & Protection for all pages and data transferred to and from servers to users. All sensitive data is handled likewise on full SSL Security Certificated & Protected Pages if here on the website and during the transfer to and from 3rd parties.

Various security measures both on the website and on the websites servers are also employed to protect and encrypt the data of users and orders.

Any and all data held by this website is purely for the basis of processing orders.

Use of Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience, nearly all websites use some form of cookies to remember your preferences & track usage for an improved experience.

In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics to improve your shopping experience, site speed and security. As a rule, cookies will make your browsing experience better & safer. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers, however by doing so, the website may not remember your preferences such as items added to wishlist or items added to basket.

This website uses Google Analytics tracking software to monitor its visitors ip/browser type/device type/pages viewed, to better understand how the how the website is performing and to highlight areas that are slow in performance.

This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your device or computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information bar an associated google id, this may be used later to serve an advert of something you have previously seen here on our website or on Google shopping or on eBay. You can read Google’s privacy policy here for further information [https://www.google.com/privacy.html ]. There are various ways to disable this type of cookie, as detailed in your browsers privacy settings, or use of vpn etc.

We do not currently offer a ‘tailorable cookie experience’ currently as none of the softwares seem to work well in testing/don’t load fast and are clumsy and as other software providers although all say they are gdpr compliant, ie payment processors, couriers, how can we prove that? who can really say?  websites use cookies no matter the type,  so it is currently a notifiable action, ie we notify you, you agree by clicking ‘Got It, after hopefully reading this page in full. If this is not acceptable, please do not use our website.

Contact & Communication

Users contacting this website do so at their own discretion and provide any such personal details requested at their own risk, we endeavour to protect you and your data on our end but we do not control/own the fibre optic/air waves nor your device so ensure it is kept upto date.

Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing, from the company, a product or service which the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can easily subscribe through an online automated process should they wish to do so but do so at their own discretion. We may from time to time compile & add customer email data from other sales platforms, including, but not limited to eBay (pre gdpr only) all users have since been contacted to opt out and subsequent considered still interested. All additions to the Newsletter database are new customers and only those who wish to join and have subscribed using the double opt in option.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company which operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. If you would like a copy of the information held on you please write to us via the messages/chat, in most circumstances this is only details for the delivery of goods, other details can include order notes. No payment data is stored by us such as debit or credit card details.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity includes; the opening of emails,  the clicking of links within the email content and country of subscriber if known. No other data is monitored and the only purpose is to gauge interest.

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

Our Adverts

This website may contain our own adverts, which link to products here on our website. These will typically be served through our website and don’t use a third party.

Clicking on any such adverts will send you to the product page, cookies will track the number of referrals sent from the advert to the product page. This is simply to gauge interest of our adverts and help let us know if items are popular.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through our primary communication channels such as by telephone or email or our messages/chat system.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

This policy has been written and further amended for clarity, notable amendments around cookie use with re-marketing, cookie use around newsletters and also we would like to expressly point out this is to the best of our knowledge of all regulations, guidelines and good practise, however mistakes and errors or omissions are possible, we are open to any suggestion of amendment to the above or our practises, simply let us know of the error or suggestion for it to be considered or implemented.

Resources & Further Information

v.1.2 October 2020 Edited & customised by: VW Parts International