Unfortunately we do not accept payment by cheque or bank transfers due to a lack of protection provided by those forms of payment. You can pay with debit/credit cards via Stripe or PayPal at our checkout, all pages are SSL secured & protected and 100% PCI Compliant. Yes we accept both debit & credit cards. You can pay with either method via Stripe or PayPal at our checkout. Yes of course, our mission is to try to assist you in achieving your goals with any parts you may need. From a simple service part or all parts for complete restoration, we won't rest until you're back on the road or restoration is complete, send us a message with the part details, part number if known and VIN, we'll do our very best to locate what it is you need. In line with UK distance selling regulations you have the right to return an item within 28 days of receipt. Should you have any issues with the item you purchased we ask that you contact us immediately so that we can try to assist prior to an item being returned. If you intend to return an item you must notify us within 14 days of delivery. Damages must be reported within 24hrs of delivery so that a claim can be raised with the courier if necessary. We do accept returns on most items, however we do require all parts that are to be returned, are returned unfitted, and in a resalable condition exactly as they were sent, including any cartoons/boxes/instructions, included additional accessories/free items unless agreed otherwise. No returns are accepted for custom ordered or customised items, this will normally be stated in a product description. See our easy 1,2,3 step returns policy for full details. Yes, you can select the shipping option at checkout. If you've already placed a order, but would like to receive the item faster, and your order has not yet been marked as shipped then please send a message via the messages system to request a faster shipping option. No. Bank loans or credit cards seem the better option than most lenders who often don't lend from what we have seen, we did offer finance and via multiple providers to test, but not many actually got approved, even though they had full time work and had affordability acc to them, in our view often lenders did not lend.. PayPal Credit is available to some US & UK Customers and we have all used PayPal and we know of many who have said they have used PayPal credit, (See your PayPal account for further details and eligibility) US Customers can access PayPal credit by using PayPal checkout, you may first need to turn this feature on in your PayPal account. UK customers can apply for Paypal Virtual Credit, Log in to your PayPal account to access this feature and then it should be available when completing checkout with PayPal. Please note we can not assist with the activation of PayPal credit, please contact PayPal to activate/apply. Yes, we ship parts worldwide, we ship parts around the world on a daily basis and the majority of our parts can be shipped internationally without any problems and at a reasonable cost, the international shipping cost is based on the weight and size of the item. If you believe the shipping cost to be too high then please use the Chat/Messages system to send us a message and we can investigate the postage options for you. In some cases the number of items in your basket may incorrectly calculate the postage cost, so sending a screen print of your basket and Zipcode/Postcode will allow us to validate the cost for you. Please note we can not ship paints, oil (above 1L) and other 'hazardous' items internationally. Please use the chat system to send us a message, click the chat icon in the mobile menu or ‘Messages’ link if on desktop, or look out for the chat bubble in the bottom corner. With 100s of parts in and out daily, stock levels constantly change, if a part is out of stock, or we don't currently have it available, you will be able to subscribe to the wait list and will receive a notification if the item becomes available again. Otherwise use the messages system to request a part and we'll do our best to source it for you! Every page here on our website is secured with an SSL Certificate, the highest level of web encryption and certified for online shopping. All data you enter here on any page of the website is fully encrypted during transit. All data transits are secure including all transactions and are Fully PCI compliant. Norton also provides a shopping guarantee on our behalf for your benefit, for further info and to verify, click the Norton logo in the bottom left corner or on product pages. The shopping guarantee includes various protections and benefits for you the consumer and to reassure that you are shopping in a safe and secure enviroment with full purchase protection, this is in addition to purchase protection provided by PayPal and Stripe, via your debit or credit card. All software is routinely scanned by Symantec. We also employ various security software to keep out spammers and hackers and routinely bolster with new methods and updates. Shop safe and securely here with us at VW Parts International The majority of orders are shipped the same working day, where the order is received before 2pm. Orders can take 1-3 working days to be dispatched for larger/bulky items or if the item needs to be ordered in due to low stock levels. Some parts are noted in the listing description as 10-14 working days for dispatch, this is because the parts are kept in a Volkswagen warehouse location and will be with us at our warehouse in the allotted time and then dispatched to you. You will be notified should there be any delays or problems with the dispatch of your order, otherwise look out for the 'Order completed' email which notifies of your order being complete and on the way.
FAQs
Can I pay by cheque or bank transferCan I pay by debit or credit cardCan I request a partCan I return my itemCan I upgrade to a faster shipping optionDo you offer finance?Do you ship worldwide?How do I get in touchHow do I track my orderI can’t find the part I’m looking for or it’s out of stock.Site Security, Norton Shopping Guarantee & Purchase ProtectionWhen will my order be dispatched